Return request from the buyer | Buying on eBay

sixlor12 · 2024-01-28T14:09:36.642000Z

Good morning, a few days ago I sold this device: https://www.ebay.it/itm/296155366879?mkevt=1&mkpid=0&emsid=e11050.m43.l1123&mkcid=26&ch=osgood&euid=3b28c10fa2d246a9b4e738d8dc44fdee&bu=45442990341&osub=-1%7E1&crd=20240127110927&segname=11050 The buyer received and tried the device, which is working, but wrote to me that he does not have a cable to connect the camera to the device and therefore asks for my address to return it to me.In my listing I had disabled returns and I had also written that the box contained the device, the power cable and the return booklet. I had not mentioned the connection cable. Can I refuse his request ?

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Return request from the buyer | Buying on eBay | eBay Italy