Buyer and the eBay support center does not display HTML photos | Questions and answers among users

red-q-40 · 2024-03-30T17:47:47.670000Z

The buyer is requesting a return of the item because it does not match the photos. As you can see, the two remote-controlled cars are sold as wrecks for parts, untested, with defects, etc. I added the 24 original photos plus another 30 via HTML code within the description. The user says they have never seen them. I tried sending the link to other people with accounts, and they all confirmed the presence of the photos, both when viewing from a PC and from the app on a phone. I kindly ask you whether you can view them correctly. Thanks And does it seem correct to request a return with the reason that the item does not match the photos when it is specified multiple times that these are salvage wrecks for parts recovery. Thanks.

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Buyer and the eBay support center does not display HTML photos | Questions and answers among users | eBay Italy