Buying an item from Japan. Scam and customs. | Questions and answers among users

marte_pesci · 2024-07-09T12:41:06.832000Z

I bought a Japanese antique item from a user who, after selling it to me, changed the photo of the item in the listing.When I asked whether the item I bought was the one I had actually seen and not the one they put up later, they didn’t reply.The package arrives (shipped 10 days after the purchase, they had plenty of time to clear up the misunderstanding) and it wasn’t the item I bought.I contacted eBay to report it and they told me I could only start a return.No protection from these scammers, and meanwhile I have to pay the customs fees and no one reimburses me. I’d like to know whether at least this kind of user can be reported (apart from negative feedback).

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Buying an item from Japan. Scam and customs. | Questions and answers among users | eBay Italy