Sales anomaly | Questions and answers among users

gaebonf-52 · 2023-09-20T17:57:07.319000Z

Good evening, in my account an item shows as sold and to be shipped, but when I click on the sale to get the order details, the message appears: "an error occurred while retrieving your order. Please try again later." The item no longer appears among the ongoing sales, but neither does it appear among the sold items. In addition, I have not received the credit or the confirmation email.

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Sales anomaly | Questions and answers among users | eBay Italy