Received an item different from the one ordered ( ( | Questions and answers among users

digitalaudio_it · 2024-05-07T17:28:26.995000Z

Good morning, I bought a Groot action figure (Hasbro) from an American seller, it arrived yesterday and to my surprise in the package I found a Winnie the Pooh miniature! I sent photos to the seller and he assured me that he has never sold items like that and that neither the box nor the packaging matched the ones he uses. I have the feeling that customs messed things up. How should I handle this? Thanks.

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Received an item different from the one ordered ( ( | Questions and answers among users | eBay Italy