CAP incorrect
Hi!
I have a buyer who has already paid, but I can't generate the label because the postcode provided is incorrect; I wrote to them but got no response... what can I do? My shipment is due tomorrow
3 comments
Hi!
I have a buyer who has already paid, but I can't generate the label because the postcode provided is incorrect; I wrote to them but got no response... what can I do? My shipment is due tomorrow
sika700
Mentore2 years agoCancel the order with the reason that you can’t ship to the address provided... also because if you communicate it by email, you’d also be in the wrong in case of a dispute.
Kind regards.
eviava1183
OP2 years agoDoes it count 🤗
Sent from iPhone
sika700
Mentore2 years agoOf course it does... especially if he has already paid!
Kind regards.