Incorrect return case closure | Questions and answers among users

enrdul-0 · 2026-06-03T06:40:13.982000Z

Good morning, I started a return request for an item I purchased, then I noticed the close return request button thinking it would be canceled, but instead the return is basically closed as if the item had been sent back to the sender. I no longer have the option to restart the return for that item. Do I need to contact support or is it no longer possible to do so?

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Incorrect return case closure | Questions and answers among users | eBay Italy