dispute over shipped item | Questions and answers among users

alberto9068 · 2024-11-13T10:08:52.841000Z

Hello everyone, I shipped a package to a buyer who claims not to have received it. My parcel is tracked and, to be on the safe side, I also called the carrier (Poste Italiane), who says it was shipped and delivered, as can also be seen from the tracking code. The buyer has opened a dispute for item not received and I have no intention of paying. What can I do? Thanks.

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dispute over shipped item | Questions and answers among users | eBay Italy