Error sending goods | Questions and answers among users

cipriano.sa · 2023-12-27T19:44:09.876000Z

Good eveningI ordered 4 pajamasS blackM blackS greyM greyI received 2 M black instead of one grey and one black.Ok, no big deal, I have to return 3 anyway and luckily the "right" one is M black We agreed that the return shipping costs would be paid by the seller since they did make a mistake sending the order.Now they sent me a private email with a sheet to print and attach to the package and deliver to the Italian post office, but they don't want me to do:Return of an orderOrOrder not received.Should I trust them?I don't want it to be that once they receive the goods, they won't refund me for the 3 pajamas.Thanks

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Error sending goods | Questions and answers among users | eBay Italy