invoice not sent

Question

The seller, despite being asked before the purchase was completed, sent me the item but refuses to provide me with the invoice for what I bought. Despite every effort, I can't get in touch with Ebay customer service to report what happened.

marioelegio · Accepted Answer

EBay can do very little. If the seller was a professional seller with a registered office in an EU country, they were legally required to issue an invoice upon your request. So file a report with the Guardia di Finanza.  himario