Purchased item is counterfeit

Question

Hello!I’m a collector of Pokemon trading cards. A few hours ago I came across an offer that was frankly too good to pass up. I acted too hastily. As soon as I started the payment I realized my mistake and within a few minutes I requested to cancel the order. The seller obviously didn’t accept, I tried to talk him out of it by telling him that in any case I’m protected and that once the item arrived I would start the return process and then get refunded. The item hasn’t arrived yet obvi...

sika700 · Accepted Answer

Hello,if you have valid proof that the item is counterfeit, when you receive it, you can open a return request for item not as described: Return an item for a refund | eBay Kind regards.