Item marked as delivered | Questions and answers among users

michele8584 · 2024-03-03T12:06:00.504000Z

Good morning,I sold an item on February 19 and by February 21 it was already marked as delivered.Today the buyer contacts me saying they want a refund because the item never arrived, even though it shows as delivered both on eBay and on the Italian postal service website, which it was shipped with.If a dispute is opened, how should I handle it?Thank you and have a nice day

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Item marked as delivered | Questions and answers among users | eBay Italy