Seller canceled order | Questions and answers among users

marghcar-61 · 2023-12-18T10:26:58.701000Z

Good morning, on 16/12/23 I place an order entering all the requested details correctly. The same day I receive a message from the seller saying that they can’t ship the order because the address is wrong. That seems strange to me, but after a few hours I reply by writing the correct address again 100%. Today, 18/12/23, I receive an email from eBay saying that my order has been canceled because there were problems with the shipping address and I will receive a refund. Okay for the refund, but I really cared about the item I had bought because it was hard to find and it was supposed to be a gift… has this happened to you? How can I reorder it without having the order canceled?

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Seller canceled order | Questions and answers among users | eBay Italy