Payment unsuccessful | Questions and answers among users

nutokekor · 2023-12-11T15:42:40.866000Z

Good morning everyone. A few days ago a seller accepted one of my offers and while I was making the payment online with Pay Pal I had to give up because I couldn't remember my password. When I recovered the password and tried to complete the payment I realized that I can no longer do it because the item is marked as already paid. I checked both my transaction history and with the seller and I am absolutely certain that I HAVE NOT PAID FOR THE ITEM. The seller was told that I have to unlock the situation by going to "other actions" and clicking on "cancel the report of payment sent", but I have done it dozens of times with no result.What can I do?Thanks.

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Payment unsuccessful | Questions and answers among users | eBay Italy