Problem with purchase with pickup point delivery | Questions and answers among users

redifigaro · 2023-08-31T18:49:16.550000Z

Good evening everyone.I have a problem with a pickup point delivery. I made a purchase selecting delivery to a pickup point. For convenience, I chose a business close to home.On Tuesday, checking the tracking, the package showed as out for delivery in the morning and, in fact, by late morning it was marked as delivered to the pickup point.I go to the pickup point and, among the various packages there, mine is not present.The store manager has no idea whether it actually arrived or not, but according to the tracking that’s how it shows I tried contacting the courier, SDA, but for them it shows as delivered.What can I do? Should I contact the seller? I admit I haven’t used the pickup point delivery service very often.

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