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Problem with a seller
Hello, I bought a product but it still hasn’t been shipped after 3 days and I can’t contact the seller. What can I do?
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Hello, I bought a product but it still hasn’t been shipped after 3 days and I can’t contact the seller. What can I do?
marioelegio
Mentore2 years agoYou have to wait until the delivery deadline expires and then, if nothing has arrived yet, you can ask eBay to step in: https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=3&pos=1&query=Ottieni%20aiuto%20per%20un%20oggetto%20che%20non%20%C3%A8%20arrivato&intent=non%20pervenuto&lucenceai=lucenceai&docId=HELP1135
hi
mario
sika700
Mentore2 years agoBefore worrying, did you read the seller's handling times shown in the listing?
Also, did you read the estimated delivery date shown in your order details?
You need to understand that not all sellers are the same and each has their own timelines.
Anyway, if the estimated delivery date has already passed, open a report:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=3&pos=1&query=Ottieni%20aiuto%20per%20un%20oggetto%20che%20non%20%C3%A8%20arrivato&intent=arrivato&lucenceai=lucenceai&docId=HELP1135
Kind regards.