Shipping delay issue | Questions and answers among users

mosashopping · 2025-01-14T16:30:54.285000Z

Good evening, I receive an order on December 22nd, I choose BRT parcel pickup point as the carrier, I hand over the package on the 23rd at the local pickup point where the operator immediately scans the barcode on the label, so let’s say I would fall within the 24 hours for packaging time, but unfortunately the courier came to pick it up on December 27th, only today I noticed that eBay in the performance table marked this shipment as late, I tried contacting support explaining what happened, but they don’t want to know about removing the late mark, has this ever happened to you? thanks in advance

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Shipping delay issue | Questions and answers among users | eBay Italy