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Damaged products/refunds
I received a damaged product, I started a return, the seller sends me a new product without telling me when it would arrive. On the day of delivery they ask to resolve the dispute (asking eBay to intervene). I wasn’t able to tell them for work reasons that the package had arrived, and eBay notifies me that the dispute has been resolved in my favor and sends me the refund. But is something like this normal?
1 comment
marioelegio
Mentore1 year agoOf course it's normal, if you don't even check package tracking.
The dispute would have remained open for 21 days, with no need whatsoever to rush to close it.
Now you'll have to sort it out outside eBay to resolve your issue.
bye
mario