Damaged products/refunds | Questions and answers among users

ricc_636 · 2025-02-26T20:39:53.794000Z

I received a damaged product, I started a return, the seller sends me a new product without telling me when it would arrive. On the day of delivery they ask to resolve the dispute (asking eBay to intervene). I wasn’t able to tell them for work reasons that the package had arrived, and eBay notifies me that the dispute has been resolved in my favor and sends me the refund. But is something like this normal?

MoreDiscussions

Damaged products/refunds | Questions and answers among users | eBay Italy