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Good morning, a buyer wants to return the item I sold because it didn't match reality.. even though that's not actually true, I accepted the return.
Unfortunately I asked for the specific details to create the label, but the buyer replied two days after the deadline I had to create it and turned the return into a dispute, even though I had agreed to the return, now I can no longer find the option to create the label.
What can I do?
1 comment
marioelegio
Mentore1 year agoYou should have created the return label automatically; you had all the details, since you had already shipped the item to him.
Now it’s too late; if the buyer refuses to send you the package with a prepaid label, you can report him for misappropriation.
hi
mario