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Request for refund of the credit balance - eBay account
Summary: The discussion concerns a request for a refund of the balance on an eBay account. The participants l-it580 and marioelegio seem to be involved in a conversation about the refund, but the specific content of their messages is not available.
Subject: Request for refund of the active balance - eBay account
Good morning,
I received a notice from eBay on 10.11.2025 indicating the presence of an active balance of -55.85 EUR on my account (Seller ID: ).
However, when accessing my account ("My eBay" > "My account") I am unable to see any balance or available credit.
I would kindly like to ask for a verification of this situation and, if the active balance is confirmed, I request a refund of the amount indicated.
I look forward to your reply with the necessary instructions to proceed.
Good morning,
I received a notice from eBay on 10.11.2025 indicating the presence of an active balance of -55.85 EUR on my account (Seller ID: ).
However, when accessing my account ("My eBay" > "My account") I am unable to see any balance or available credit.
I would kindly like to ask for a verification of this situation and, if the active balance is confirmed, I request a refund of the amount indicated.
I look forward to your reply with the necessary instructions to proceed.
6 comments
l-it580
OP8 months agoAND HOW DO I GET THE REFUND?
marioelegio
Mentore8 months agoInserendo una carta di credito ... https://www.ebay.it/help/selling/managing-returns-refunds/rimborsare-gli-acquirenti?id=5182&st=3&pos=2&query=Rimborsare%20gli%20acquirenti&intent=rimborso&lucenceai=lucenceai&docId=HELP1608#section3
ciao
mario
l-it580
OP8 months agomarioelegio
Mentore8 months agoAt the bottom of the page I had attached, there is the link to request a phone call from eBay customer service.
hi
mario
marioelegio
Mentore8 months agoI’m afraid a balance with a minus sign isn’t active.
hi
mario
l-it580
OP8 months agoAND HOW DO I GET THE REFUND?
HI