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"Recently viewed" section: lately they disappear.
I wanted to report an "anomaly" on the App (ebay) for Android.
Specifically in version "6.151.1.3" (but also in the previous version), every time I open the app (obviously with my login details) the "Recently viewed" section disappears.
Also, I receive notifications (configurable from the app as numbers or forwarded to email) about items that I may have "viewed" and that, of course, since they have disappeared from my "history", I don't remember what they were. These alerts concern deadlines or changes in the price or other details of the items (I don't know exactly). I should point out that the "viewed" items are obviously not the ones I "follow" or, in any case, not those listed as "favorites" (heart icon).
I have attached a screenshot of my "history", which of course is not deleted by me unless I consider it necessary.
Kind regards.
sika700
Mentore2 years agoHello,
I use the same version and I’m not experiencing any issues.
Are you sure you’re using the same account... maybe you have two and got them mixed up...
Kind regards.
al.sett_97
OP2 years agoHello.
I only have one account, I think it depends on the update but honestly I wouldn't know, for this reason I had posted a new "post" because anyway related to the same topic there were other posts but older and they were about deleting the history individually or in groups.
Unfortunately I have to use it from the app necessarily (before I used the PC and I didn't have the issue). The history itself is yes convenient but every now and then I delete it. But in this "problem" I noticed it is an automatic "deletion" (I think) every time I open the app. And sometimes I get notifications for products that maybe I had seen but that I can no longer find in the history.
Maybe I should look at the app settings but honestly I don't "change" anything in that regard.
al.sett_97
OP2 years agoAfter the update to version "6.153.1.2" of the Android app, I believe the "issue" related to the disappearance of the "recently viewed" history has been resolved.
If there are no particular updates, I think the report can be closed, because I wasn't able to "contact" support to report the "malfunction".