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Lost shipment
Good morning,
I sent it to a customer.
Poste did not deliver it and started the return-to-sender procedure.
The shipment was insured for the value of the goods.
Now the buyer is asking me for their money back, rightly so.
What should I do? Will I lose the value of the item? Should I ask someone to reimburse me?
Thanks
1 comment
marioelegio
Mentore1 year agoYou refund the buyer and then ask for a refund from whoever sold you the shipping.
Directly from the post office or from Packlink (if you bought the shipping on eBay), keep in mind that it will definitely not be easy to get reimbursed.
hi
mario