eBay ticket for shipping of damaged goods received | Questions and answers among users

vincgarg-53 · 2025-01-16T08:46:06.927000Z

Good morning, I sold an item and shipped it through the eBay shipping service.The buyer received the goods damaged; I wanted to file a complaint.I went to the appropriate section of the site and filled out the relevant form, but it won’t let me submit the ticket (it keeps saying " An error occurred The ticket could not be created. Please try again."How can I do this, is there another way or contact I can use?It’s the first time this has happened to me and I don’t know how to proceed...thanks

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eBay ticket for shipping of damaged goods received | Questions and answers among users | eBay Italy