A problem between Italy and Germany | Questions and answers among users

luigitz2016 · 2023-09-12T17:22:19.560000Z

I opened an Ebay account in 2006 when I was living in Germany, where I have always bought without ever having any problems, both in Germany and in Italy and in other countries.I am Italian and, not understanding German, I have always relied on the Italian version of the site; now, after many years of working abroad, I have returned permanently to Italy and I have closed my bank account in Germany, which I used to pay for my purchases.Now I have tried to reset the payment methods using my Italian current account, but unfortunately I am being redirected to the German Ebay site, which I do not understand and cannot change anything on.I chatted with support in Italy but they were not able to do anything, and in Germany they only provide support if you are registered on the site with a German, Swiss, or Austrian phone number; naturally, there is no way they will even talk to you in English.HOW CAN I SOLVE THIS PROBLEM ?

Discussions

A problem between Italy and Germany | Questions and answers among users | eBay Italy