Seller who doesn't ship and doesn't respond to messages or requests | Questions and answers among users

odinkross · 2026-03-21T23:11:32.572000Z

As the title says, simply the seller never shipped it, the delivery date (and even the shipping date for that matter) has passed. I contacted the seller but they don't respond to messages and the cancellation request was automatically rejected by Ebay because "the cancellation period has expired". The package was supposed to arrive on the 19th. Now I've opened another report for item not received and according to Ebay I have to wait another week BEYOND the 3 days I had already waited. What should I do? Every attempt to contact support is pointless, because it always says that it is not possible to contact support for this type of request (Order not received)

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Seller who doesn't ship and doesn't respond to messages or requests | Questions and answers among users | eBay Italy