Has this ever happened to you? | Questions and answers among users

giopro78 · 2024-04-18T18:19:05.459000Z

Ebay has put me in a bind to refund a buyer because the package didn’t arrive within the expected time. The buyer opened a dispute for item not received. The package isn’t lost, but it has been shown in transit at the Piacenza hub for two days. So I’m sure the package will be delivered. At that point I risk losing both money and the item if the buyer doesn’t send it back. I also want to add that I bought the shipping label right from eBay shipping, and the same company asked me to provide the correct tracking code, which the app does automatically instead. More than a question, I wanted to vent. Also, customer service is really nonexistent or terrible.

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Has this ever happened to you? | Questions and answers among users | eBay Italy