Purchases through lottery | Rules and safety

decassi92 · 2025-01-25T12:09:02.232000Z

Good morning, I’d like to have more information about how customer support works in the case of a sale organized through a lottery. Let me explain better: I found an ad in which a card of value is being sold through a lottery system. The user created 20 packs, specifying that the card in question is inside one of them. I would be interested in buying all the available packs to make sure I get the card. This method is clearly described in the ad. My question is: if I bought all the packs and did not receive the indicated card, what would be the procedure followed by customer support?

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Purchases through lottery | Rules and safety | eBay Italy