Shipping labels - discrepancies between costs indicated by eBay and actual costs | Selling on eBay

alcadia76 · 2025-01-27T13:09:35.582000Z

I sold an item to be shipped to Croatia. When I created the listing, I entered the shipping costs for the European Union following what was written on the Ebay page https://support-ebay.packlink.com/hc/it/articles/209156905-Quanto-costa-una-spedizione-con-eBay-Spedizioni#h_01GXRARVA0VBRQ1WQP8VBCC3B5 (the intention was to buy a label on ebay as I always do)According to their page, for Croatia the shipping costs for my parcel ranged from 10.68 with UPS Standard (zone 5 which includes Croatia) to 12.14 euros with Poste Crono Internazionale (I didn’t take the other services, which are much more expensive, into consideration).Therefore I listed the shipping to the European Union as 12 euros.After selling the item, when it came time to buy the label, ebay only offered me UPS for 43 euros!Obviously I didn’t buy the label, I had to arrange it myself with Bartolini, spending 14.70 (I lost more than 2 euros).The amounts, for identical items shipped to Germany and other EU countries, matched and I’ve always had a good experience. How is it possible for there to be this discrepancy? How are we supposed to indicate the shipping cost correctly if this happens?

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Shipping labels - discrepancies between costs indicated by eBay and actual costs | Selling on eBay | eBay Italy