Payment item not completed successfully | Payments and Shipping

it-venu · 2024-07-10T16:14:24.675000Z

Good morning,I bought an item with PayPal but on my card I got two identical charges for the same item, same time.The money was taken from the card but is pending posting.Panicked, I immediately canceled the order, but no reversal.The mystery is that there is no trace of the purchase or the transactions on eBay and PayPal.I called eBay support and they see nothing, not even a canceled order.An hour later I get an email saying the payment didn’t go through and to try finalizing it again.eBay says to wait 24/48 hours, that everything may sort itself out.In the meantime they told me I could place a new order.Now on the prepaid card I find 3 charges for the same amount for the purchase of the same item, just one.Can anyone tell me if this has already happened to them? Can I be calm?Before being posted, does the bank need confirmation from eBay?Will they realize they collected money without an order?Since nothing can be seen, I’m afraid I’ve lost the money.Meanwhile I took a screenshot of the pending payments on the card, to show eBay in case it doesn’t sort itself out.Let me know.Thanks

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Payment item not completed successfully | Payments and Shipping | eBay Italy