Good evening, as the title says, I was informed via a seller’s message of their intention to bring a civil lawsuit for damages over a negative feedback. I should point out that I did not use any insulting or offensive terms; I limited myself to stating that the product sent to me does not conform. Even so, to avoid possible problems, I tried a friendly mediation by proposing that they send me a request to change the feedback and thus put an end to the matter, but they refused, saying that their...

Ebay itself encourages leaving feedback at the end of a transaction to provide a serviceof reliability and transparency within the community of buyers and sellers. Apparently, your feedbackdoes not fall into a bad or unconstructive evaluation in terms of language. It is the description of amatter of fact that caused dissatisfaction in the buyer. And that falls within the norm, otherwise what would be the point of leaving a proper rating? You also proposed a revision, settling for a non-com...

Seller wants to file a civil lawsuit for damages resulting from negative feedback | Rules and safety

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Seller wants to file a civil lawsuit for damages resulting from negative feedback | Rules and safety | eBay Italy