Scam! Can the refund be canceled? | Rules and safety

litz-2017 · 2023-06-28T12:36:43.175000Z

Did the seller scam? this is what happened:I got an email saying the delivery had been made, which wasn’t true, so I opened a dispute,then I got a notification saying delivery was impossible because the address was incomplete.I closed the first dispute and opened a new one, which was left pending for days.I asked the seller to correct the address (only the sender can do that) but he pretended not to understand.I armed myself with patience and started looking for where my package had ended up, personally going to all the warehouses of that shipping company; finally, after 2 days of searching and several km by car, I found the package.... Broken!The item was in a soft bag, you could hear the pieces inside, with no protective box at all!!!!Soon after, eBay closed the second dispute in my favor for a lost package and issued a refund.What happens now? The seller writes to me saying he saw the delivery had been made... obviously I replied that I spent 2 days going around to find a soft package and the item broken! I think he shipped it already broken.If he is acting in bad faith like I think, he’ll try to cancel the refund and I won’t be able to open the third dispute! Can he do that?

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Scam! Can the refund be canceled? | Rules and safety | eBay Italy