POSSIBLE EBAY SCAM CUSTOMS DUTIES IMPORT DUTIES | Rules and safety

gokussj2024 · 2024-07-22T16:49:57.337000Z

Good morning everyone, I’m writing because I fear I may have fallen for a scam and I’m asking you how I can protect myself. I sold an item on eBay to a buyer in the United Kingdom. I received the payment and my funds were held pending the buyer receiving the item. I shipped the item promptly, but since July 10 it has been held up because the buyer is not paying the import customs fees. After numerous reminders, the buyer keeps making excuses and wasting time. My fear is that: 1) the goods will end up in storage because they cannot be delivered since he is not paying 2) the customer opens a dispute and wins it because the package has in fact not arrived for him (but because he has not paid the customs charges) 3) the funds are released and returned to the customer 4) the customer goes straight to pick up the package (still stuck in storage) and pays the customs charges. How can I protect myself and avoid this scam now? Do I need to collect the package before the deadline for opening a dispute? Thanks to anyone who can help me

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POSSIBLE EBAY SCAM CUSTOMS DUTIES IMPORT DUTIES | Rules and safety | eBay Italy