Yet another eBay U-turn | Buying on eBay

apuleio71 · 2025-09-13T09:36:10.526000Z

I’m adding myself to the long list of people disappointed by this platform, from which I’ll soon be taking my leave, after 20 years of being here, now tired of the lack of support and the complete abandonment of the poor buyer who finds themselves dealing with truly absurd situations!! Fortunately I’ve only had a few incidents because I’m careful in negotiations, but there are situations you don’t expect to end this way. In short, on 01/09/2025 I buy a battery for a phone, but I notice that the seller has put the estimated delivery as between 16/09/2025 and 23/09/2025; so I immediately cancel the purchase (less than 5 minutes pass between buying and selling); I can’t wait 23 days for a battery and I need the phone for work every day!!! Shortly after, I get a message from ebay telling me that the seller رفض the cancellation because they have already shipped the item!!!! 😆😆 Damn, what speed; do they have the courier standing behind them?? OK, I send an email to ebay support and they call me (I have to say at least here they were fairly quick), but the result is disappointing. He explains to me that sellers normally buy a shipping package from couriers, and that at the moment of selling an item, they automatically assign the shipping code they have available! Yes, I know, but in reality the package has neither been packed nor shipped, so, with a bit of common sense, if I cancel the purchase almost immediately, why shouldn’t you meet me halfway?? What damage would you have suffered? What are you trying to cling to? And you ebay, how the hell do you also give them the right?? The fact is that even today, if I go to track the package, it doesn’t show as shipped; there is no tracking; nothing!! This is what this platform has become, after all!

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Yet another eBay U-turn | Buying on eBay | eBay Italy