Incorrect auction fee charge | Selling on eBay

gius.intr · 2025-04-13T20:37:00.781000Z

On the third renewal of the auction, the item had not received any bids, I decided to end it early but right after that I was charged the 5% fee. I called support and asked for an explanation, they replied that I had ended the auction when there was a bid.I replied that I had never received any bid, never any messages, never any notification from anyone; it is not the first time I have sold something, when a bid is made the explicit message arrives, the dashboard also shows it, but in this case it showed zero. Ebay can easily verify what I am writing, at the moment of closing ebay made a phantom, figurative bid appear, submitted by a hypothetical user just registered on the platform with zero feedback, automatically invented by the system as a virtual placeholder wildcard.Normally when you receive an offer this message appears"You have received an offer for ... It is valid for 23 hours." "Respond now" "View item" ... "buyer xxxx"I never received anything like that, ebay can verify what I am writing, ebay denies the evidence and unlawfully takes a percentage. After protesting, ebay continues to deny it, so it can be seen that Ebay knowingly alters sales outcomes by taking sums that are not due.To be clear, I am an occasional private seller and this has never happened to me, I have been registered on the platform for years.

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Incorrect auction fee charge | Selling on eBay | eBay Italy