Uncertainty of the costs of canceled auctions | Selling on eBay

pallinopinko · 2024-11-03T09:19:24.691000Z

Good morning,while reading the attached table to understand what the costs would have been in the event of an auction cancellation, I am surprised to see that “fees MAY be charged to me”. In a clear fee schedule, a fee is charged or not depending on the presence of certain circumstances. If those circumstances are not described, what does such discretion depend on? Otherwise, the amount of the fee that “could” be applied is made very clear. In reality, the fee that concerns my case was charged and documented in the monthly statement, but the reason that determined its application remains unclear. A policy must be clear and transparent: if ebay believes that the fee should be applied, it should rewrite it as “the fee will be applied...”.Instead, using the conditional without explaining the conditions makes the rule incomprehensibleDoes anyone know more?Thanks

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Uncertainty of the costs of canceled auctions | Selling on eBay | eBay Italy