Refund without cancellation | Selling on eBay

edgar.ma · 2025-01-15T20:32:35.906000Z

Hello,I issued a refund for a customer because the item for sale couldn't be found. But I issued the refund without cancelling it; I didn't know that cancelling automatically includes the refund. Now I can't cancel the order and I'm being told I can't do it because the refund has already been issued.So what do I need to do to delete the order?Thanks

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Refund without cancellation | Selling on eBay | eBay Italy