Strange way to handle feedback | eBay Coffee

watmtt1974 · 2022-05-17T10:39:46.523000Z

Good morning, can someone give me an explanation since I have contacted eBay 3 times by phone and I have never received an explanation, a seller who in my opinion was fraudulent, sent me the wrong item, after my report he tells me to return the item and that he would pay for the return shipping. This obviously did not happen and eBay did not protect me in any way. In any case, I left the negative feedback he deserved, but obviously without being offensive, and after barely half an hour the feedback disappeared. I contact eBay and they tell me, believe it or not, that they deleted it "by mistake", but obviously now I can no longer put back the feedback I wanted, the thing seems strange to me and I start monitoring the seller's profile, and magically to this day 4 negative feedbacks received have disappeared after the usual half hour... This thing falsifies the buyer's expectations and makes you lose trust in the feedback system and in eBay. I am telling this experience to as many people as possible, in all the forums where I am registered, maybe sooner or later someone will explain to me why certain sellers cannot be left negative feedback. If someone is able to give me an explanation, it would be appreciated. Hi everyone

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