Courier code item return not registrable | Payments and Shipping

maurizio8837 · 2025-10-02T12:20:04.263000Z

I’m noticing a curious bug, namely the inability to enter the return parcel tracking code provided directly by the seller. The courier is GLS and the code works perfectly if entered on the GLS website, while it comes up empty if I try to enter it in the dedicated page box on eBay (any browser and also via the app).Reporting the problem to eBay seems tough since there’s no longer the chat/mail option, only having them call me, and I prefer scripta manent...Known bug or just for GLS?

Discussions

Courier code item return not registrable | Payments and Shipping | eBay Italy