Buying from the UK: a tough task | Payments and Shipping

loshamano · 2023-09-16T19:51:39.820000Z

Hello, I tried to buy a second-hand guitar pedal (now discontinued for years) from English sellers with fair prices (compared to the Japanese ones, shameless speculators ) : the first one, after I asked some questions about the item and tried to negotiate a little, blocked me from buying it. I didn’t even know that function existed in all the years I’ve been buying on eBay. eBay will think about giving him a warning, I reported him and made the issue known because it doesn’t seem to me that the system in general is not to reply at all and even block, when two days earlier I could have done the "buy it now" but I couldn’t do it blind, I was missing some information. I don’t know whether he blocked eBay messages: I can send them without getting errors. Deal lost. A second seller with a slightly higher price but still decent, at least replied in monosyllables saying that he only ships within the United Kingdom. The point these somewhat ignorant sellers apparently have in common is that a misunderstanding is definitely created for at least one reason: looking for an explanation, I saw that there is a discrepancy between their item sales page on eBay UK and ours on eBay IT. I also sent them the link to ours (then they can translate it if they want, the lines) to show that for us it appears that priority international shipping is available through the eBay shipping program. With, below that, the shipping amount in pounds / euros and then the line with the estimated amount of import charges (customs and other). Even in the message area next to the item photo and description it says "International priority shipping" and the total of the above charges in euros. So there are two possibilities here: either there is a big problem between platforms in different countries, so they know nothing about international shipping (and don’t want to know); and in fact on their page there is no trace of those shipping options, and they’ll think we’re a pain in the neck who can’t even read the page and are pretending to be clueless, hence the resulting "snubbing". Or they use the excuse of not shipping abroad (as in the second case) just to shut the discussion down from the start with a buyer they don’t like for some reason, without even providing the requested information. These are people who, by the way, have 100% positive feedback; I’m amazed that that’s possible. Private sellers. I can’t keep reporting indefinitely (aside from the fact that there are very few listings at good prices that are of interest), but eBay will have to give an explanation. I’m thinking of contacting customer service again to understand how it can be that, according to our Italian version, they should be selling abroad and yet for them evidently that’s not true. as the thread title says, buying from abroad is proving to be a tough task. Thanks Dimitri

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