Concerning an issue with an insects seller from Philippines called Philinsectbugs

[cratomerus]

Hello, I'd like to share a problem I'm having with a seller from the Philippines. The seller's store name is [Removed by Moderator]. Until a little over a month ago, he used to sell insects, but now he seems to have changed the quality of his items, switching to specific minerals. He also appears to have changed his name, and his current items now appear to be sold by Luminadiamonds. The agreement with this seller was that he would ship me the items I would have purchased and left in his custody once I felt I had reached an adequate quantity for shipment. After I paid for the last item I purchased, on September 1st of this year, he disappeared and no longer responds to messages, and naturally I no longer have any information about the items he was supposed to send me. I'm kindly asking if anyone else is in the same situation as me, and could share their concerns here, so we can see if anything can be done. Thank you, Daniele Baiocchi, Rome.

[heavenwelkin · Accepted solution]

Hi cratomerus

If you made a private agreement with this seller and paid outside of the eBay platform, I’ll tell you right away that you have no protection whatsoever.

If you paid for an item through eBay but more than 30 days have passed since the last estimated delivery date, you are past the deadline to open a dispute on eBay.

If you paid by credit card on eBay, you can request a chargeback through your bank.

If you paid with PayPal on eBay, you can file a refund request within 180 days of payment.

If you paid with PayPal using the “goods and services” option outside of eBay, you can open a dispute on PayPal requesting a refund for an item not received.

If you sent money to the seller via bank transfer, you are not protected in any way.

Kind regards.

ciao cratomerus

Se hai preso accordi privati con questo venditore pagando al di fuori della piattaforma ebay ti dico subito che non sei in alcun modo tutelato.

Se hai pagato qualche oggetto tramite ebay ma sono trascorsi oltre 30 giorni dalla data ultima stimata di consegna sei fuori tempo massimo per aprire una controversia su ebay.

Se hai pagato con carta di credito su ebay puoi aprire una richiesta di chargeback tramite la tua banca.

Se hai pagato con paypal su ebay puoi aprire una richiesta di rimborso entro 180 giorni dal pagamento.

Se hai pagato con paypal in modalita' beni e servizi fuori da ebay puoi aprire una controversia su paypal chiedendo il rimborso per oggetto non ricevuto.

Se hai inviato soldi al venditore tramite bonifico non sei tutelato in alcun modo.

un cordiale saluto.