Package delivered as shown in Poste Ita tracking but not recorded on eBay | Payments and Shipping

poetto74 · 2023-08-31T10:57:23.291000Z

I sent a package with POSTE1, which I’m very happy with (delivery from Sardinia to Liguria/Tuscany in 24 hours), and on the Poste Italiane tracking it shows as delivered but not on the eBay portal.Last month there was another problem: it didn’t show as delivered on either portal. Worried, I contacted the buyer thanks to the registered phone number and the package was duly delivered 24 hours after shipping. Even today, after more than 1 month, it still shows as not delivered.Obviously there are problems. For Poste issues (when the postman doesn’t scan the delivery) we need to complain to them, but if the Poste tracking shows it as delivered and eBay doesn’t record it then the problem is eBay

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Package delivered as shown in Poste Ita tracking but not recorded on eBay | Payments and Shipping | eBay Italy