FedEx package from Japan returned to sender | Payments and Shipping

lucpi · 2023-02-05T16:43:06.714000Z

Good morning, I bought a second-hand Schott leather jacket made in the USA on PayPal from Japan (over there they’re very common and well cared for). After 10 days of waiting, the seller shipped the package on 1/16, it arrived in Italy on 1/19 and from there it went to customs where it has been sitting. Naturally I was expecting some communication from customs, but nothing; I wrote twice to FedEx without receiving a reply and then to the Lonate post office offices (where the package was physically located), who at least replied promptly saying it was none of their business.Today I received an automated message telling me that the package will be sent back to the sender.The FEDEX tracking is this: 393371784763 So two questions:1) what happened, will I never find out?2) what do I need to do for a possible refund (I doubt the seller will want to resend the item to me)?

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FedEx package from Japan returned to sender | Payments and Shipping | eBay Italy