Is standard post 1 trackable or not? | Payments and Shipping

cambiblio_60 · 2024-11-28T09:34:00.681000Z

Good morning everyone. I have a problem.I sent a parcel with "posta 1 standard", believing that it was without tracking. In fact, I based this on the wording "Shipment code: not provided", which appears right in the shipping method selection. The parcel has not yet arrived at my customer’s place (the delay is at least a week over), and the customer has filed a complaint. I can’t provide them with a shipping code, since I sent it without tracking. Was I mistaken about the "posta 1 standard" shipment? I know very well that with untracked shipments there’s always some kind of snag, especially when it comes to timing, but the customer has raised a complaint that I, obviously and rightly, cannot ignore.

MoreDiscussions

Is standard post 1 trackable or not? | Payments and Shipping | eBay Italy