Package stuck for 30 days now | Payments and Shipping

shopping_monkey69 · 2025-01-11T01:36:45.372000Z

Hello everyone, on December 17 I sent two packages to two different users with poste delivery business standard which arrives in 3 working days. When I check the respective tracking numbers it tells me there has been a delay and that they are doing their best to deliver it. I called poste customer service and they told me to send an email with the corresponding tracking numbers and various details of the problem.I even wrote to packnick/ebay shipping opening two tickets but after three days no response. what do you recommend I do? When you open a ticket how long do they take to respond? Should I give a refund directly or wait?thanks in advance regards Marco

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Package stuck for 30 days now | Payments and Shipping | eBay Italy