Hello, on January 5 a shipment I was supposed to receive from Japan is having problems and the post office website gives me the following error:Problems reported during verification for customs clearance of the shipment. Required declaration for release missing.I contacted the seller, and he said there’s nothing he can do from Japan.Has anyone ever had this kind of problem?How can I solve it?Thanks in advance for your help.

Hi, this wording from Poste Italiane was introduced in December 2022.Since then many of my shipments have had this ''problem'' which in fact isn’t a problem.You don’t need to contact anyone, you just need to wait 6 working days.My shipments came from Japan and Taiwan, and in the end they always arrived without any issues.No documentation or email is needed, the numbers are all useless, you just have to wait a few days.When I opened this forum I wasn’t yet aware that it was such a trivial matter....

Issues reported during verification for shipment release. | Payments and Shipping

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Issues reported during verification for shipment release. | Payments and Shipping | eBay Italy