Hello everyone,On December 22 I bought an item from an English seller who shipped with Pitney Bowes, the tracking has been stuck since December 30 and hasn’t moved for days.The last status I can see is: "B2C customs clearance status 4, Netherlands".Going around the awful Pitney Bowes site I try to open a case, but it won’t let me continue because it needs a code that I don’t have.The only thing I was able to do was open a case on eBay, because while browsing the site I found that option.At this...

Good morning lunacomics17 Leave the Pitney Bowes site alone and use ebay exclusively.Check the maximum estimated delivery date on ebay and based on that then open the report for item not received.If the seller relied on the Pitney Bowes service, it means they did not ship the item directly to you but used an intermediary service. Basically, the seller shipped to Pitney Bowes in England and then they filled out all the customs paperwork to ship it to you.That means the times are a littl...

Shipping with Pitney Bowes | Payments and Shipping

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Shipping with Pitney Bowes | Payments and Shipping | eBay Italy