Hello, a couple of days ago I sold an item (smartphone) that had to be shipped to Greece. It’s not the first time I’ve shipped abroad, so as far as paperwork goes I’m already prepared and in this case, knowing that a battery is being transported, I know it has to be declared. The thing is that, as usual, I used the shipping service that eBay provides “automatically” with Packlink, I paid and the documents to put on the package arrived. I shipped the package and a day or two later I see that the...

It's a known bug and never fixed (as usual), it has to be corrected manually; if I remember correctly I once read a FAQ about it.It's strange, though, that it gets sent back to you; between European countries there's no customs, sometimes I've left clothing and never had any problems, maybe the difference is that there's a battery involved...

Shipment refused | Payments and Shipping

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Shipment refused | Payments and Shipping | eBay Italy