purchase from a U.S. seller of an item shipped with eBay shipping program | Payments and Shipping

salva-negr · 2025-01-22T17:51:58.798000Z

Hi everyone, in December I bought an item from a U.S. seller.the seller used the Ebaty shipping program. so I also paid VAT and customs fees in advance. as of today, after doing some tracking checks, I see the following wording in the tracking history: DELIVERY IMPOSSIBLE !!!! well, no courier has come to my place, the package left the eBay shipping center in the USA "GLENDALE HEIGHTS, IL" on 13/01/25 . it passed all the relevant checks also on 13/01/25 and until today nothing was showing.this morning, with a nice red message, the wording above appears: DELIVERY IMPOSSIBLE. what does it mean ???? what are they doing ?? among other things they also changed the expected delivery dates to my destination, moving them 15 days from today is there some kind soul who can tell me what to do? also because I can't open a dispute for an item never received until another month has passed from today. thanks everyone.

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purchase from a U.S. seller of an item shipped with eBay shipping program | Payments and Shipping | eBay Italy