Has this happened to you too? | Questions and answers among users

emiliano_spezia · 2023-01-13T08:21:14.825000Z

I leave negative feedback for a seller who didn’t even bother to reply to my simple question/request for help about an item I paid 867 euros for (not exactly pocket change for me), and what does eBay do? It deletes my feedback — without even notifying me.. they keep sending me messages and all kinds of ads but they forgot to do that for this - claiming, moreover, that for privacy reasons they can’t give me any information about why it was removed... does that seem like fair and transparent behavior for a buying-and-selling platform to you? According to eBay, was I supposed to leave positive feedback or keep quiet in the face of a situation like this? And just so you know: the seller - who at this point can’t even say they’re unaware of my request - who describes himself as ' professional' to this day has not gotten back to me, no response, no help, and according to eBay I can’t leave negative feedback? Is all this normal? If this is how things go, you know what value we can give to the feedback on this platform... you decide for yourselves...

Discussions

Has this happened to you too? | Questions and answers among users | eBay Italy