CUSTOMER SERVICE NON-EXISTENT | Questions and answers among users

paolgui · 2025-07-31T07:29:07.640000Z

Good morning, I am really disappointed with customer support; I was convinced that on a platform like EBay there would be greater seriousness and reliability, but after this experience I must absolutely change my mind. If a buyer sends not one but two request messages to the seller and they do NOT reply, I would say that, beyond the seller's complete lack of seriousness, when I asked customer support for help the “consultants” (if that’s what they can be called) hide behind made-up excuses related to privacy ??!! I ask you, and above all I ask Ebay, how come on other e-commerce platforms support interventions are timely and effective and, above all, RESOLVING !! Evidently they do not encounter “privacy” obstacles and show much more attention to the customer!! The fact remains that in the case of any further purchases of mine Ebay will be absolutely FORGOTTEN !! NEVER AGAIN !!! BEST REGARDS

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CUSTOMER SERVICE NON-EXISTENT | Questions and answers among users | eBay Italy